Brightspeed 16 don't display image after scanning
October 26, 2020 11:56
The system doesn't display the image after the scan.
I had this problem in one system and I fixed it reloading the software.
Now I have the same problem in other similar system and I would like to know if somebody fixed with other way.
to rate and post a comment
Juan de la Cruz Martinez
re: Brightspeed 16 don't display image after scanning
October 27, 2020 10:16
Is your Darc ok? What about the IG?
re: re: Brightspeed 16 don't display image after scanning
October 28, 2020 11:27
I am sorry, maybe I didn't explain well the situation. Everything is ok, except there is not patient and image in the database after the acquisition is doing.
re: re: re: Brightspeed 16 don't display image after scanning
October 29, 2020 10:21
Well other than doing a database reset, load the software again. Is a very strange problem that you are describing.
re: re: re: re: Brightspeed 16 don't display image after scanning
October 30, 2020 10:35
Thanks for your reply. We fixed the problem reinstalling the DB instead of reset it.
October 30, 2020 11:18
I would advise the same, database reset and if problem persists, replace the scan Hard drive and reload the software from cold. (LFC)
October 30, 2020 10:33
If hardware ok, radiation ok, and system behavior is ok, then try LFW from site tape
HIGH QUALITY fully tested & refurbished systems to manufacturer specifications like new. Installation & service support worldwide. Parts & tubes in stock with warranty. Sales@Elsmed.com Call 813-925-1314